Payment Policy
At P.H.G. Enterprise Sdn Bhd, we aim to provide secure and convenient payment options for your online purchases.
Available Payment Methods
1. Online Payment – FPX / Credit & Debit Card
Where available at checkout, customers may pay securely through our authorised online payment gateway using:
- FPX Online Banking
- Credit Card
- Debit Card
Payment must be successfully completed before the order can be processed.
2. Bank Transfer
Customers may also choose to pay by direct bank transfer.
Our bank details will be provided during checkout. Please use your Order Number as the payment reference.
After payment, please send the payment receipt together with your Order Number to P.H.G. via the email address or WhatsApp contact stated in the payment instructions.
Orders paid by bank transfer will only be processed after payment has been verified.
Order Confirmation
An order placed through our website does not constitute confirmation of payment.
Orders will be processed after payment has been successfully received and verified.
If payment is unsuccessful, incomplete or cannot be verified, the order may remain pending until payment is confirmed.
Pricing
All prices displayed on our website are in Malaysian Ringgit (RM) unless otherwise stated.
The final amount payable will be shown during checkout, including any applicable delivery charges.
Invoice
Official sales invoices will be issued by P.H.G. Enterprise Sdn Bhd through our accounting system after the relevant order and payment have been processed.
Payment Security
Online payments are processed through third-party payment gateway providers. P.H.G. Enterprise Sdn Bhd does not directly store customers' online banking passwords or full payment card credentials.
Need Assistance?
If you encounter any payment problem or require assistance with an order, please contact P.H.G. Enterprise Sdn Bhd through our Contact Us page.